We're all Slouching Toward Transformation
Slouching Toward Transformation is a blog about how to make change a welcome partner to our work lives.
What’s Their Story—Are You Really Listening for It?
In today’s workplaces, managers who lead teams likely you feel a deep strain to give each team member the empathy and focus they need. The constant state of business transformation is consuming attention and has short circuited fostering human connection in favor of...
One Acronym to Change Your Communication “How” at Work
There is a four-letter word I want you to start using at work. You can…put an exclamation point after it, but ultimately, it’s something that’s happening inside your own head—its work is invisible, except to you. The results can only be detected by what you say or...
The Power of the Question
I coach organizations on one of the simplest, most inclusive tactics available to organizations everywhere: the question. A question is a direct invitation. Inherently, it makes us feel seen and recognized, it welcomes our input and our voice. Organizations have...
Why Employee “Listening” Still Feels So Empty
We’re in an era of employee discontent and “disengagement” is just a symptom on the surface. When we treat disengagement as the problem, we default to measuring it instead of understanding it. When treated as a signal, employee listening becomes a pathway to change—if...
Bringing the Employee Voice to Healthcare
Mount Sinai Health Systems: Amplifying Employee Voice Through Strategic Digital Communication Mount Sinai Health Systems is one of the largest integrated healthcare delivery systems in the United States, with 8 hospitals, 400 ambulatory locations across New York and...
Teaching Employee Listening and Operationalization
Global Medical Technology Company (Company X) Case Study Viva Engage Powers Associate and Senior Executive Engagement Increases at Company X Company X is a global medical technology company that focuses on improving medical discovery, diagnostics and the delivery of...
Emotions, the Unsung Currency for Fueling AI Change
Emotions are not a side effect of change; they are the currency that makes change possible. When organizations start transformations such as bringing AI into the workplace, the real gap emerges. Today’s modern workplace is still well-grounded in Industrial Revolution...
Culture Shift? Don’t Underestimate Perception and Storytelling
Perception crafts value. This was an interesting lesson I took via my artist-friend’s restoration of an 1876 first edition of Mark Twain’s Tom Sawyer. While the book looked worn, the careful repairs maintained its narrative integrity, amplifying its worth not by...
Leadership Culture That Leans into Shift
Did you know there's someone in your company whose time and influence scales much more quickly than a typical employee? Don't overlook the power of your leaders—they set the tone, demonstrate the behaviors that are most appropriate, and possess the ability to amass...
Amplify Frontline Employee Engagement
In today's dynamic business environment, reaching and engaging remote employees, such as frontline, plant-based, or field workers, is a significant challenge. These overlooked individuals possess untapped wisdom and ideas for improving the company, yet their voices...
A New Era for Business: Intentional Culture
Use intentional culture to reset your employee experience in co-creation with the biggest asset your company has: your people.
It’s Time to Bring Human Centered Design to the Employee Experience
As we face the overwhelm of today’s work reality and a rainstorm of challenges, companies that grasp the overwhelming (untapped, perhaps?) value of employee intelligence have a unique opportunity to create better human-centered design outcomes. It’s time to shift...