Thinking & Aspiring
A blog for best practices, insights and stories of change and transformationChange: Do the Work
In his commencement speech to the class of 2020*, Obama poignantly said, “It’s [the global pandemic] woken a lot of young people up to the fact that the old ways of doing things just don’t work. That it doesn’t matter how much money you make if everyone around you is...
The Playlist: Songs of Community Managers
In celebration of Community Manager Appreciation Day, I am releasing the results of a collaborative project collecting songs about community management. See below for fun and eccentric music! I discovered Jason Miller's Welcome to the Funnel (a play on Guns n' Roses'...
Songs of Community Managers
I’ve been thinking a lot about community and music. Both are deep passions of mine and in honor of 2016’s Community Manager Appreciation Day, I am compiling “Songs of Community Management” to bring us together around music and meaningful stories that uplift us, helps...
Building a community? 5 checks and balances for success
Many companies have latched onto the idea of “online community” as a new way to deepen connections with their customers. In the past year, I’ve noticed an uptick in demand for community management coming from agencies and companies. Earlier this week, Seventh...