I help healthcare organizations and organizations with mixed (knowledge and frontline) workforces design compassionate employee communications.

If your internal communications aren’t creating desired outcomes or your organization is embarking on a change initiative, good communication is essential.

I help clients re-imagine simple, clear strategies that reach your people at the right time and way while also fitting naturally into your culture. I make strategic use of your existing technology and human communication channels.

INTERNAL COMMUNICATIONS & CHANGE INITIATIVES

Some or all of your employees may be on-the-go or not at a laptop. They may  lack regular access to a mobile device, email, or be prohibited from device use because of workplace protocols.

I help your organization navigate these complex challenges with grace while also coaching leaders on the power of their influence. I help internal communicators make use of digital and in-person micro-moments to build awareness and interest at all levels of the organization.

STRATEGIC COMMUNICATION

Internal advocacy and the employee stories that reinforce culture and company values are rooted in connection, trust and great listening that pinpoints where your people thrive or experience friction at work.

Storytelling and story capture can feed a variety of internal advocacy needs, support leaders, and shift the communications environment. I’m your roving reporter (working live, virtually and/or in partnership with AI, as your needs dictate) to uncover trends, behaviors, and stories worth sharing.

EMPLOYEE LISTENING AND WORKFORCE ENGAGEMENT

Employee listening has been at the heart of my practice for over a decade. My deep understanding of people’s voices at scale comes from over a decade building online communities for Cisco and Intuit.

With customized focus groups (1:1, verbal, and interactive visual collaboration formats) I uncover insights that can be used to make your workplace better. When employee voices are included in the design, the experience feels less  “directed at” people and the expectation of their participation is built on consent.

CONNECTIVE COMMUNICATION

Coming soon!