We’re in an era of employee discontent and “disengagement” is just a symptom on the surface. When we treat...
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human centered design
Emotions, the Unsung Currency for Fueling AI Change
Emotions are not a side effect of change; they are the currency that makes change possible. When organizations start...
It’s Time to Bring Human Centered Design to the Employee Experience
As we face the overwhelm of today’s work reality and a rainstorm of challenges, companies that grasp the overwhelming...
Career Reflection: Ten Years
2023 marks my 10-year anniversary as a consultant. My hope is that these career reflections will be helpful to the...
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